Meet the Collette Health Team at Magnet 2025

“Collette Health has been supportive. The in-person training was helpful. The company’s staff is an asset. They are 100% invested and believe in their product. They are very personable and easy to work with. The optimism and confidence that the Collette Health staff portrayed was second to none. I would say they truly give 110% of themselves and are excellent at assessing the end user's needs and tailoring things to those needs. The staff was flexible to meet our needs, whether it was timing or rearranging the schedule. Collette Health’s leadership team is 100% available 24/7. We are on a first name basis. I have often made the reference that they feel like family. Collette Health always asks what we need. They are exceptional with great visibility. Their customer service and hip-to-hip support is probably the best I have seen from a customer-vendor relationship ever, and the product is really well received by patients, families, and staff alike. It is easy to use, easy to implement, and contemporary. Remote Patient Observation is so intuitive and user friendly that it truly is an asset. Also, all the languages that it includes are really patient centric. I would absolutely recommend Collette Health ”.

"Collette Health positively improves patient safety. Through continuous remote monitoring, it prevents diverting staff resources to do one-on-one observations, which allows more staff on the unit. Families also have comfort in knowing their loved one is being closely monitored."

"I truly cannot imagine a better experience. Our patients are safe, our clinicians are happier, and everything is fully rolled out. It was incredible to see it all come together and we are so happy to be using Collette Health!"

"Patient safety is a top priority for Finger Lakes Health. Like other facilities nationwide, Geneva General Hospital and Soldiers & Sailors Memorial Hospital are always working to allocate staffing resources as effectively as we can and to utilize all the tools at our disposal to enhance patient outcomes. We instituted Collette Health as a tool to support our staff, assure an extra layer of safety for our patients, reduce the risk of falls and provide enhanced monitoring. Since adopting Collette Health, the service has assisted us in avoiding potential falls by serving as a liaison between patients and our staff. Our patients, families and staff have responded positively to having this extra peace of mind."

"Our team as found Collette Health useful for patient safety, staff safety, family dynamics, patient companionship (our patients interact well with the monitoring techs), and most recently the system has been utilized for observing the donning and doffing PPE. The team at Collette Health are amazing to work with. They are communicative and supportive."

"Collette Health is a welcomed resource that allows us to ‘be in two places at once.’ Families feel like they have more flexibility because they know their family member is being watched closely by a care team member."